Enterprise application maintenance evolves through the dynamism involved in the fast paced business operations of our clients globally. There is a continuous need of improvement and up-gradation based on client’s scale of business, structure and markets and their process integration requirements.
Our Application maintenance service gives enough space to the CTO/COO to stretch and focus on strategic application development and enhancement, while still effectively meeting the needs of existing clients.
Application maintenance Best Practices:
application maintenance approach reduces cost of maintenance by 40-50%
Standard documented Service level agreements to assure quality benchmark
Dedicated center for excellence for IT with best of the breed resource skill sets
Proven project management and transition methodology
Create warm business relationship with common business objectives
This offering helps meet the challenges of ongoing product support and maintenance. We serve as extension of clients support team and provide round the clock services. We have extensive experience in application error tracking and debugging, version upgrades and documentation development. This nevertheless includes the ability to modify or change application interface, functionality and enhancing application capabilities.
We have well documented standardized processes in place to execute the application maintenance task. Our dedicated maintenance practitioners encompass broad range of service capability including legacy maintenance, mainframe technologies, package software and Web based technologies.
Application maintenance Real time advantages:
Overall saving in operation cost
Free strategic resource for new solution
Increase customer satisfaction through dedicated service
Diversify & expand business operation
Application Maintenance Methodology:
We compliment the urgent need of the hour changes to our client’s new management processes and service delivery approaches to maintain and evolve their application portfolio.
Dependability
It is always the focus of our work satisfying the clients which is the reason why 81% clients work with us again. We also believe in "dependability improvement=cost reduction" all the while except the cost reduction for the India's cheap human resource. Evidently, dependability is the precondition of establishing a long-term cooperation relationship as well as, which is INTEGERZ' object and business idea.
Specialty
INTEGERZ has qualified team to support using the full range of Microsoft technologies. In addition, we also have many years experience in different domains. For more information, please refer to technical skills. If you still hesitate, please try our free pilot trial which will help you make decision.
Management
We have project manager (PM) answering for the whole project's management and the system architect (SA) presiding over risk management and technical support. Our PM and SA will be either part-time or full time according the client's requirement or the project's size.
Management
We have project manager (PM) answering for the whole project's management and the system architect (SA) presiding over risk management and technical support. Our PM and SA will be either part-time or full time according the client's requirement or the project's size.
Confidentiality
Before commencing, we can sign the NDA. At the end of the project, we will submit the source code and a series of documents brought from the maintenance and support process to our clients. INTEGERZ understand the vital importance to our client, and to our long-time development strategy.
Communication
Learning the client's requirement well via efficient communication is the key of guaranteeing the project processes smoothly. Most of our guys possess the ability of intercommunicating in English. We can communicate any problems and details about the ongoing work through e-mail, instant messenger, telephone meeting, etc.
