The client engagement process is critical for the effectiveness of any outsourcing relationship. To cater to each client’s requirements INTEGERZ offers a set of engagement models, which rely on proven governance framework-processes, methodologies and metrics that bring transparency, engineering discipline and predictability into the relationship.

Whether it’s ongoing development and support or an R&D initiative for a defined period of time, our engagement model is flexible enough to meet our clients’ diverse needs.

 

Governance & Communication

 
  • Executive participation
  • Steering committees
  • Project workbook
  • Management reviews
  • Weekly and daily team interaction
 

Metrics and SLAs

 
  • Schedule adherence
  • Product quality
  • Process quality
  • Product support
  • Warranty